TERMS, CONDITIONS and REFUND POLICY

DeepMaps.shop
1. What We Offer
We sell digital bathymetric maps (depth maps) of water bodies across Europe in electronic format. Our maps are designed for use with compatible mobile devices, fish finders, chartplotters and other supported equipment.

2. How to Place an Order
Customers can select the required depth map or map package directly on our website.
To place an order, customers must provide their contact details and complete payment using one of the available payment methods.
Once payment has been confirmed, our manager processes the order and contacts the customer to arrange delivery of the digital product.
3. Payment Methods
Payments are processed through WayForPay.
We accept the following payment methods:
• Visa
• Mastercard
• Apple Pay
• Google Pay
An order is considered paid once the payment provider confirms the successful transaction.
All product prices are displayed on our website before the order is placed.
4. Digital Delivery
All products offered on DeepMaps.shop are digital products. No physical shipping is provided.
After payment confirmation, our manager contacts the customer through an available messaging application, including Telegram, WhatsApp, Viber or another agreed communication channel.
The purchased map is delivered as a Google Drive link containing the relevant map file.
Customers can download the file to their own devices.
5. Delivery Time
The standard delivery time for ready-made maps is up to 24 hours after payment confirmation.
In the event of technical issues or other unforeseen circumstances, delivery may be delayed. The customer will be notified accordingly.
6. Technical Support
The DeepMaps team provides technical assistance and consultations regarding purchased maps.
Our support includes:
• Assistance with installing maps on mobile devices.
• Help with uploading maps to fish finders and chartplotters.
• Compatibility consultations for different devices and software.
• Instructions on how to use and configure maps.
• Assistance with technical issues related to purchased products.
Technical support and consultations are provided free of charge unless otherwise specified for a particular order.
7. Refunds and Cancellations
Refunds are handled in accordance with applicable consumer protection laws.
If a customer does not receive the purchased digital product, we will investigate the issue and arrange delivery of the map or a refund where required by law.
If a delivered file is damaged, cannot be opened or does not correspond to the purchased product, we will investigate the issue and provide a replacement file or another solution required by applicable law.
For digital content supplied without a physical medium, the customer's right to withdraw from the purchase may cease once the supply of digital content begins only where the customer has provided the prior express consent and acknowledgement required by applicable law. The applicable legal requirements will prevail.
Nothing in these Terms and Conditions limits any mandatory consumer rights granted under applicable law.
8. Use of Digital Maps
Purchased maps are intended for the customer's personal use in accordance with the characteristics of the relevant digital product.
Copying, reselling, transferring, publicly distributing or commercially using purchased maps without the prior written permission of the rights holder is prohibited.
Map accuracy and up-to-date information may depend on original survey data, the date of map creation, changes in water levels, natural processes and other factors.
Our bathymetric maps are intended for informational and supplementary navigation purposes. They do not replace official navigation charts or other mandatory boating safety equipment.
Customers are responsible for complying with all applicable water safety and navigation regulations when using the maps.
9. Final Provisions
DeepMaps.shop reserves the right to amend these Terms and Conditions. Any updated version will be published on our website.
All matters not covered by these Terms and Conditions shall be governed by the applicable laws and regulations.
10. Seller Information
Seller: ФОП Талан Андрій Сергійович
Country of Registration: Україна
Registration Details: 3444915458
Registered Address: Черкаська обл., м. Золотоноша, вул. Івана - Дробного 159
Email: moc.liamg%40nalatahyrdna
Website: https://DeepMaps.shop
Payment Provider: WayForPay